IT solutions apprenticeships

Learn how to analyse, diagnose and resolve IT problems

48% of IT companies have declared they are under-resourced in their technical support departments. The industry is facing a very clear skills gap, as more and more businesses rely on digital solutions. IT support is the cornerstone of digital industry. Without effective support and IT solutions, organisations do not function, systems fail and the impacts can be catastrophic.

Learn how to analyse, diagnose and resolve the problems businesses face with one of our IT apprenticeship programmes. We’ll help you learn the essential skills businesses are looking to fill now and in the future, while enabling you to earn while you learn.

We’re leading the way, breaking new ground with our apprenticeships as the only trainer providing Digital Leadership Training with our Learn Digital. Lead Digital. Programme. Gain valuable industry experience, add real value to the businesses you join, and shape the future of your digital career.

Typical job roles 

  • IT Solutions Technician
  • IT Support Analyst
  • IT Technical Support
  • IT Systems Support Technician
  • Junior DevOps Professional
  • Technical Service Support
  • IT Service Desk
  • Application Support Technician

Progressing to

  • IT Manager
  • Systems Analyst
  • Data Scientist
  • Network Engineer
  • DevOps Engineer
  • Network Architect
  • Technical Analyst
  • IT Project Manager


IT Solutions Technician Level 3 Apprenticeship

Become an integral part of any organisation with the skills to develop, implement and maintain complete IT solutions. This programme will provide you with core technical knowledge, plus the opportunity to specialise in either software or hardware, with tailored course content to help you on your chosen career path.

Information Communication Technician Level 3 Apprenticeship

Embark on a dynamic journey where you will master the art of supporting and engineering cutting-edge IT systems. Choose between support technician and network technician pathways and cover a wide range of topics designed to serve as the building blocks of knowledge and skills essential for aspiring Information Communication Technicians.

Network Engineer Level 4 Apprenticeship

Our Level 4 programme will take you from understanding the basics of IT and computing to really standing out in the sector, teaching you the key components of network fundamentals, design and implementation. Build on your practical skills and knowledge to troubleshoot problems and add real value to your organisation from the very start.