Our policies

Safeguarding and Prevent

Safeguarding is at the forefront of everything we do. It is vital in assuring the development and well-being of both young people and adults. It starts with Safer Recruitment and underpins all aspects of our operations; from training delivery, employer engagement and learner recuitment.

Safeguarding is how we promote the welfare of young adults and protect them from harm. The potential harm that can affect learners is wide-ranging and includes things such as; bullying, inappropriate supervision and unsafe workplaces or working practices.

Complaints Policy

We welcome all types of feedback about our provison and  aim to ensure that all complaints are dealt with quickly and effectively and a satisfactory outcome is achieved for all parties.

Equality and Diversity

We're committed to being an equal opportunities employer and training provider, promoting and creating a provision in which everyone feels valued, respected and able to contribute. We celebrate that everyone is different and value equally the unique contribution that each individual brings.

Privacy Policy

Keeping your information safe is important to us. This policy sets out how we process and store  any personal data (including special category personal data) that we collect from you, or that you provide to us. Personal data means any information about you that may identify you from that data.

You have a right to ask us for a copy of your personal data that we hold about you.  This can be done through a “subject access request” which must be made in writing.