IT Trainer & IQA Dual Role apply now and Build Your Career

The Opportunity…

althaus digital are an Ofsted graded OUTSTANDING training provider who do things differently. Our aim is to unleash the digital leaders of tomorrow by equipping our learners with the powerful combination of technical skills and leadership abilities they need to maximise their growth and realise their potential.

Key Responsibilities

IT & Network Engineer Trainer:

Design, develop, and deliver comprehensive IT and Network Engineering training programs to learners. Topics will include networking protocols, network security, server management, system configurations, troubleshooting, and more.

Create training materials, guides, and documentation that cater to various learning styles and skill levels. Continuously update training content to reflect the latest technologies, industry standards, and organisational needs.

Conduct practical, hands-on workshops and simulations to help learners master real-world IT and networking scenarios.

Assess trainee progress through evaluations, quizzes, and practical assessments. Provide feedback and follow-up support to ensure learning goals are met.

Offer ongoing mentorship and technical support to learners as they apply their training in the field or try to secure a new role.

Internal Quality Assurer (IQA):

Ensure all IT and networking projects and services meet company quality standards. Conduct regular internal audits to monitor processes, performance, and adherence to best practices.

Maintain accurate records of quality assurance activities, producing detailed reports and recommendations for continuous improvement.

Collaborate with team leaders and managers to identify areas for process improvement and implement corrective actions where necessary.

Ensure compliance with internal policies, industry regulations, and best practices. Evaluate current systems and workflows for efficiency and effectiveness, recommending enhancements as required.

Educate employees on internal quality standards and practices, ensuring they understand the importance of maintaining high standards in their work.

Identify potential risks to quality and performance in IT operations and recommend mitigation strategies.

Required Skills and Qualifications:

Experience:

Proven experience in IT and network engineering (at least 3-5 years), with hands-on knowledge of networking protocols, server management, troubleshooting, and system configurations.

Prior experience in training or mentoring IT learners, preferably in a further education training capacity.

Experience in quality assurance processes and conducting internal audits, preferably in an IT environment.

Technical Skills:

Strong understanding of networking technologies (e.g., TCP/IP, DNS, DHCP, VPNs, firewalls, routers, switches).

Experience with network monitoring and diagnostic tools.

Knowledge of IT best practices, including ITIL, cybersecurity, and system administration.

Certifications (preferred):

Cisco Certified Network Associate (CCNA) or equivalent.
CompTIA Network+ or equivalent.
ITIL Foundation or similar quality assurance certifications.

Soft Skills:

Excellent communication skills with the ability to explain complex technical concepts to a non-technical audience.
Strong interpersonal skills and a collaborative attitude.
Detail-oriented with strong organizational skills.
Ability to work independently and as part of a team in a fast-paced environment.

Preferred Qualifications:

• Experience with Learning Management Systems (LMS): Familiarity with LMS platforms and e-learning tools to deliver training effectively.
• Teaching Qualification: A formal teaching qualification or training certification (e.g., PTLLS, AET) would be an advantage.

Personal Attributes:

• Adaptable: Ability to work in a dynamic environment and adjust to evolving training needs and quality assurance practices.
• Detail-Oriented: A keen eye for identifying areas for improvement in training programs and operational processes.
• Team Player: Collaborative attitude with a commitment to sharing best practices and working together towards continuous improvement.
• Passionate Educator: A genuine enthusiasm for teaching and helping learners achieve their full potential.

Some of the vast rewards of working at althaus:

🌴 A generous holiday package of 25 days annual leave, increasing to 30 after length of service

🎂Your birthday off!

🎄Full office shut down during the festive period

🛋️Vibrant central office space

🏡Flexible working options

💰Ongoing investment in your professional development

🎾Team building days and social opportunities

💻Discounted accelerator courses for your friends & family

🎢Internal Engagement Initiatives

🤝Be part of an outstanding provider

This is a hybrid role and will require travel to Derby (East Midlands) at least 2 days per month.

If this role sounds like you, then please apply directly via our website or email your CV and an introductory note to hr@althausdigital.co.uk

We are an independent training provider and this position may involve working with children and vulnerable adults. At althaus we are committed to safeguarding and follow safer recruitment guidelines, part of which is obtaining references for all our potential staff, volunteers and partners.

Althaus is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background.